Services for Individuals


We don't just help businesses. We have hundreds of personal tax clients as well. Whether you need assistance with your self-assessment tax returns or advice on inheritance tax planning, we are here to help you.

Personal Tax Planning

Tax is at the heart of everything we do. Most people are paying far more than they need to, when all that is required is a carefully structured tax plan.

In the face of constantly evolving tax legislation, we can help to ensure that you are paying the right amount of tax, while also taking advantage of the tax reliefs and allowances that are available to you and your business.

Marshall & Co offers peace of mind that you are complying with your tax liabilities, freeing up time for you to devote elsewhere.

Each year, and every year following, we complete a tax review on our clients to ensure that no opportunity is missed, and that the right advice last year, is still the right advice going forward.

We will always:

Maintain a full understanding of the latest tax legislation

Offer tax saving reviews and advice

Provide innovative tax saving advice

Work with you on tax planning

Keep you informed of ideas to mitigate your tax liabilities Ensure work is produced on a timely basis.


Marshall & Co's Self-Assessment Tax Return service for individuals helps to ensure your Tax Return is completed in a timely and efficient manner whilst at the same time ensuring the right amount of tax is paid.

Under Self-Assessment the onus is upon the individual to complete their own Tax Return and to ensure that they pay the right amount of tax.

Typically, Self-Assessment applies to:

Self-employed people including business partners Company Directors

Individuals with more complicated tax affairs including those who pay higher rate tax

People who receive rent -or other income from land and property in the UK.

Why use our tax return service?

To ensure that all tax allowances and deductions are claimed

To give you peace of mind that your taxes have been accurately calculated

We take the lead in managing the filing of the return before the deadline.

Self-assessment tax returns can be complex, with many taxpayers struggling to complete these correctly. Ongoing changes to tax legislation, mean that taxpayers risk incurring more penalties through failing to complete their returns on time or correctly.

If you dread the annual self-assessment headache, Marshall & Co can help.

We deal directly with HMRC on your behalf and, should you be selected for a self-assessment enquiry, act for you at any meetings, ensuring that you do not need to attend.

HMRC Investigations, Disclosure and Campaigns

Being the subject of a tax investigation by HM Revenue & Customs can be a worrying experience. In this situation you need the advice and experience of an established firm of accountants. That is where we can help.

Marshall & Co liaises with HMRC on your behalf and provides expert help and support. So, if your business becomes subject to an enquiry, don't panic - let us do the hard work for you!

We also work proactively with our clients to identify opportunities to voluntarily disclose any undeclared income to HMRC before they come and find you! A good example of this is HMRCs Let Property Campaign - if you have rental property and have not disclosed rental income to HMRC, it is in your interests to disclose it now via this Campaign as this will save you potentially costly penalties further down the line.

Fee Protection Insurance

Service Period: 1st December 2018 to 30th November 2019

Our Tax Investigations Service is fully backed by an Insurance Policy, which we have taken out with Abbey Tax.

Service protection

Fee Protection of up to £75,000 is provided in the event of:

Full and Aspect Enquiries into:

  • Corporation Tax Returns
  • Partnership Tax Returns
  • Sole Trader Tax Returns
  • Personal Tax Returns

Disputes into:

  • VAT
  • Employer Compliance (PAYE, P11D and NIC)
  • IR35

Code of Practice 8 enquiries (£5,000 limit of indemnity) and Inheritance Tax enquiries (£5,000 limit of indemnity)

HMRC use of Information and Inspection Powers/Sch. 36 Pre Disputes in respect of:

  • VAT control visits
  • Employer Compliance Visits
  • Check of Employer Records
  • National Minimum Wage reviews
  • Interventions
  • Requests for information
  • Capital Gains Tax
Main Excusions
  • Fees incurred prior to the written acceptance of a claim.
  • HMRC Specialist Investigations, Civil Investigations of Fraud, Criminal Investigations Sections, Fraud Investigation Service, Counter Avoidance Sections and Code of Practice 9 cases.
  • Returns submitted more than 90 days after the due date.
  • Notification by HMRC of any of the above prior to subscribing to the service
  • Failure to notify/register for tax or VAT.
  • Compliance costs associated with routine submission of statutory returns and costs for third party valuations.
  • Enquiries and Disputes following a voluntary disclosure of irregularities made to HMRC
  • Where there is no reasonable prospect of challenging HMRC (VAT, PAYE and IR35 Disputes).
  • Tax planning arrangements where HMRC have allocated a DoTAS Number and/or bespoke tax planning arrangements outside of the normal trade.

In the event a client suffers an investigation, we will represent you and reclaim any costs incurred in dealing with the Enquiry directly from the insurance company. The practice will be responsible and have the discretion for making claims under our Policy. Clients will be responsible for any fees that we cannot recover from our Insurers.

Business legal helpline – 24-hour, 365 days a year

Employment, health and safety, and business legal advice

Business clients who subscribe to the service also have access to a 24-hour telephone helpline. More information can be found overleaf and details of how to access this service will be sent with your service confirmation.

Business and employment legal telephone helpline

As an additional benefit of subscribing to the Service, business clients receive unlimited access to a business legal helpline. This is a 24-hour, 365 day a year telephone advice service staffed by an experienced team of more than 50 barristers and solicitors. The helpline provides a wide range of companies and organisations with commercial, employment and health and safety advice.

Commercial Advice

There are many areas within a business which, if not handled correctly, can take a substantial amount of resources to resolve. The legal advisors will be at hand to provide you with details of the relevant and current legislation in respect of any guidance you may need on matters including:

  • Intellectual Property
  • Small claims court procedures
  • Business tenancies
  • Debt recovery
  • Dealing with complaint letters (asserting rights)
  • Dealing with statutory demands

Employment Advice

Employment legislation can be a minefield and an incorrect decision could put your business into turmoil. Therefore, the helpline offer advice on matters including:

  • Recruitment
  • Discrimination
  • Appraisal and disciplinary procedures

Health & Safety Advice

Most businesses are required by law to undertake a full health and safety risk assessment of their premises and business procedures. In the event of accidents, businesses could be involved in a civil claim for compensation and there could also be criminal prosecutions resulting in fines and even imprisonment. You may receive advice on:

  • Undertaking health and safety assessments
  • Correct procedures in the workplace
  • Understanding new legislation

Legal Telephone Advice Services

The legal helpline is provided by Markel Law LLP and can advise on general UK law. Abbey Protection Group Limited is a corporate member of Markel Law LLP. Markel Law LLP is regulated and authorised by the Solicitors Regulation Authority. Markel Law makes no additional charge for providing these telephone services.

The advice will primarily be provided by Markel Law LLP and its teams of solicitors, who are ultimately managed by the Advice Services Director.

If the client has a complaint about these telephone legal advice services they should contact the Compliance Officer, Markel Law LLP, 5th Floor, The Observatory, Chapel Walks, Manchester M2 1HL. If the client is unhappy with the written response from the Compliance Officer, the client may contact the Legal Ombudsman at PO Box 6806 Wolverhampton WV1 9WJ, or, or 0300 555 0333 and ask them to consider the matter. The Legal Ombudsman will only consider matters which have been submitted to it within the earliest of the following timescales: (a) within 1 year from the act/omission complained of; (b) within 1 year from when the client should reasonably have known there was cause for a complaint, without taking advice from a third party and; (c) within 6 months of the client receiving a written reply from Abbey Protection Group Limited concerning the complaint.

If you also wish to make Abbey Tax aware of the complaint, please contact the Customer Service Manager, Abbey Tax, One Mitchell Court, Castle Mound Way, Rugby CV23 0UY. Tel: 0345 223 2727

Wealth Management

We can advise you on how to best extract profit from your business. We can also advise on: remuneration strategies; making tax-efficient savings and investments; gifting strategies; retirement planning; personal tax planning; and much more!

Lasting Powers of Attorney

Marshall & Co can help clients to execute a Property and Financial Lasting Power of Attorney. This will ensure that responsibility for your finances will be passed to the person of your choosing, should you become incapacitated, or if you die.

Similarly, a Health and Welfare Lasting Power of Attorney allows you to choose close family or friends to ensure that your wishes are met regarding long terms health and welfare issues.

We understand the sensitive nature of such discussions and have experience in advising on the appropriate approach for you - we would be more than happy to assist.

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© 2018 Marshall & Co. All rights reserved.

Established in 1993, Marshall & Co is a trading name of Emma E Marshall-Birks and Marshall Accountancy Ltd, company number 9425767, registered in England and Wales and whose registered office address is St Mary’s House, Crewe Road, Alsager, Stoke-on-Trent, Staffordshire ST7 2EW.

A Member of the ICAEW Practice Assurance Scheme. Registered to carry out audit work in the UK & Ireland and authorised to carry out the

reserved legal activity of non-contentious probate in England and Wales by the Institute of Chartered Accountants in England and Wales.

Principal and Director: Emma Elizabeth Marshall-Birks BA (Accouting & Law) MBA FCA BFP

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